Use case demo Video
Building permits: submission to certificate of occupancy
A plans examiner maps multi-department review, resubmit loops, inspections, and final sign-off.
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See Sapeum at work
Demos, walkthroughs, and guides — real processes captured live, not staged screenshots.
Interview demos
Sapeum interview demos
Real discovery interviews, captured live — watch the process map build on the canvas as the expert talks.
Use case demo Video
Certificate of insurance: request to issued COI
A brokerage account manager walks through COI issuance while the process maps itself — including the automation nobody had scoped.
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Clinical trial operations: site selection to database lock
A CRA walks through how a trial really runs — startup, enrollment, monitoring, lock — and where it goes wrong.
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Commercial claims: FNOL to settlement
A claims examiner maps the full journey — coverage, reserves, investigation, negotiation — branches and all.
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Enterprise employee onboarding: offer to fully ramped
Parallel provisioning across HR, IT, facilities, and security — and the handoffs where onboarding falls apart.
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FOIA requests: intake to release and retention
A records officer maps a public-records request end to end — search, exemptions, redaction, release.
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Mortgage processing: lead to closing
A senior processor maps a residential loan end to end — and the branches where files stall or die.
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New electric service: request to energized meter
A utility coordinator maps intake, engineering, CIAC, permits, construction, inspection, and energization.
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Non-conformance to CAPA: a defect's full journey
A quality lead at a regulated device manufacturer maps detection, containment, root cause, and verified closure.
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Ocean freight: booking to delivery
A forwarder's ops coordinator maps a container shipment end to end — and where it goes sideways.
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Prior authorization: prescription to approval
A PA coordinator maps the loops between prescriber and payer — approvals, denials, appeals.
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Rent-stabilized renewals on paper and a legacy ledger
Thousands of regulated units, official forms, certified-mail windows — a compliance admin maps the manual reality.
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Residential lease renewals: expiring lease to signature
A property manager maps renewals end to end — pricing, the offer, negotiation, and the move-out branch.
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Returns & RMA: request to disposition and credit
A reverse-logistics manager maps receipt, inspection, disposition, and credit — exceptions included.
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SaaS onboarding: contract-signed to live
A CSM maps the handoff, kickoff, technical setup, go-live, and adoption — where time-to-value hides.
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Sales discovery with a live map: a CRM vendor's call
An AE maps a 30-rep team's spreadsheet-run pipeline live during discovery — pains become the roadmap.
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Sales discovery with a live map: home-health scheduling
An AE maps a home-health agency's hand-run scheduling during the call itself — discovery that shows, not tells.
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The follow-on decision: how a fund doubles down
A GP maps how reserves, pro-rata, and opportunity cost actually get weighed when a portfolio company raises again.
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The refund process: request to resolution
A support veteran explains refunds like she would to a new hire — and the map shows what the SOP never did.
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US import entry: ISF to release and recordkeeping
A customs broker maps classification, filing, exams, release, and the post-entry tail.
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When a portfolio company is in trouble
A GP walks through the playbook — early signals, intervention, bridge-or-not, and the hard calls.
Learn moreBuilt to SOC 2 standards
Sapeum is designed with enterprise-grade security practices from the ground up: encryption at rest and in transit, role-based access controls, and auditable change history.
Rather see your own process?
Bring a workflow to a 30-minute session and watch it become a living process map — captured, redesigned, and ready to govern.
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