https://sapeum.com/resources/ap-invoice-to-pay/ https://media.sapeum.com/t/1c24e394-46e2-4530-992d-7fa41ec3ffcd Invoice-to-pay: capture to payment and reconciliation An AP shared-services lead maps invoice-to-pay: capture, validation, vendor and PO matching, exception handling, approval routing, posting, payment run and bank execution, reconciliation. And why exceptions eat the time. https://iframe.videodelivery.net/13b8aeaceeeb384784c0917de504ecd9 2026-06-18T19:24:26.096Z yes no https://sapeum.com/resources/certificate-of-insurance/ https://media.sapeum.com/t/70caec90-4395-4eca-a689-d1b8e61ac51c Certificate of insurance: request to issued COI A brokerage account manager walks through COI issuance while the process maps itself; including the automation nobody had scoped. https://iframe.videodelivery.net/2580dfb856e28f45af66a76e5bb8eda0 2026-06-18T16:46:01.792Z yes no https://sapeum.com/resources/clinical-trial-operations/ https://media.sapeum.com/t/77d741f1-f62c-4c70-9272-4cd34d3c4141 Clinical trial operations: site selection to database lock A CRA walks through how a trial really runs: startup, enrollment, monitoring, lock. And where it goes wrong. https://iframe.videodelivery.net/b322baa892d3e68d4c7d35e7ec3ef414 2026-06-18T16:46:01.410Z yes no https://sapeum.com/resources/commercial-insurance-claims/ https://media.sapeum.com/t/32b4b8bc-138c-415c-b01c-a8dc16138229 Commercial claims: FNOL to settlement A claims examiner maps the full journey: coverage, reserves, investigation, negotiation. Branches and all. https://iframe.videodelivery.net/ed4c5ffbd8735dbd73550d6cc84e085e 2026-06-18T16:46:00.930Z yes no https://sapeum.com/resources/credit-cashflow-forecasting/ https://media.sapeum.com/t/971c249a-911c-46b7-8aca-189af2af49fe Cash forecasting across a private-credit platform A treasury lead maps forecasting cash across funds and entities: fundings and draws, repayments, the leverage facility and borrowing base, capital calls, FX hedging and margin. And where the gaps and stress points are. https://iframe.videodelivery.net/8aabc45aea5ceb46629c6916a75ee676 2026-06-18T19:24:25.082Z yes no https://sapeum.com/resources/deal-pipeline-management/ https://media.sapeum.com/t/a5b65b06-d003-4e60-8b06-c2eeeb63c26a Deal pipeline: sourcing to IC decision and close A head of deal operations maps the pipeline that runs under the investment committee: how deals are looked at, where information lives, and what data feeds each stage from sourcing to close. And where it scatters. https://iframe.videodelivery.net/ad1d8283408940c4e04175cf58b1e581 2026-06-18T19:24:24.825Z yes no https://sapeum.com/resources/employee-onboarding/ https://media.sapeum.com/t/9d71df13-c932-4860-91a6-7a065cff90bd Enterprise employee onboarding: offer to fully ramped Parallel provisioning across HR, IT, facilities, and security. And the handoffs where onboarding falls apart. https://iframe.videodelivery.net/57ac03d87edbda15c4fc38fa9895c01f 2026-06-18T16:46:01.537Z yes no https://sapeum.com/resources/foia-records-request/ https://media.sapeum.com/t/79870153-aa88-411d-a6d6-56113cf73884 FOIA requests: intake to release and retention A records officer maps a public-records request end to end: search, exemptions, redaction, release. https://iframe.videodelivery.net/4937836a25a96c18d00244c15dd89dea 2026-06-18T16:46:00.257Z yes no https://sapeum.com/resources/fpa-monthly-forecast/ https://media.sapeum.com/t/9bbef8a0-ebb2-4701-87e6-25b0a32fadfe FP&A monthly cycle: actuals to reforecast and review An FP&A lead maps the monthly cycle: actuals load, validation, variance analysis, business-partner reviews, reforecast, consolidation, the reporting package and sign-off; where data wrangling eats the time. https://iframe.videodelivery.net/7d6bfb7a0e4b6c34b528f33934ab7d80 2026-06-18T19:24:26.147Z yes no https://sapeum.com/resources/freight-forwarding/ https://media.sapeum.com/t/541a974e-4b64-445c-a7cf-41e74adbcb4e Ocean freight: booking to delivery A forwarder's ops coordinator maps a container shipment end to end. And where it goes sideways. https://iframe.videodelivery.net/2ce30aff7899517a3acfc923b1b2e176 2026-06-18T16:46:01.301Z yes no https://sapeum.com/resources/fund-nav-calculation/ https://media.sapeum.com/t/57a3a290-2a89-466d-928b-c2c15fa3661f Fund NAV: month-end strike, and the push to daily A fund controller maps how NAV gets struck: cutoff, pricing liquid and illiquid positions, valuation committee, accruals, leverage, FX, reconciliation, allocation, per-class NAV, and sign-off. And why a monthly process can't go daily. https://iframe.videodelivery.net/7dd0d44b32986fc2186096c45b7ffa06 2026-06-18T19:24:24.763Z yes no https://sapeum.com/resources/government-permit-licensing/ https://media.sapeum.com/t/f521744a-b7af-4cfa-b395-6a568a0aad50 Building permits: submission to certificate of occupancy A plans examiner maps multi-department review, resubmit loops, inspections, and final sign-off. https://iframe.videodelivery.net/643bcebcd6c291fcc1157f2fda60576e 2026-06-18T16:46:01.637Z yes no https://sapeum.com/resources/gp-follow-on-decision/ https://media.sapeum.com/t/4713d069-6bc1-4f55-b83d-34608e28ee65 The follow-on decision: how a fund doubles down A GP maps how reserves, pro-rata, and opportunity cost actually get weighed when a portfolio company raises again. https://iframe.videodelivery.net/320f45ee414b3640dc22a032f36b4000 2026-06-18T16:46:00.201Z yes no https://sapeum.com/resources/gp-troubled-portfolio-company/ https://media.sapeum.com/t/3caf8400-18dd-4d10-8afc-9d162e377de6 When a portfolio company is in trouble A GP walks through the playbook: early signals, intervention, bridge-or-not, and the hard calls. https://iframe.videodelivery.net/6ebc58c431aebc0952290ac2da0ba247 2026-06-18T16:46:00.149Z yes no https://sapeum.com/resources/h2-planning-telehealth/ https://media.sapeum.com/t/b2f2a387-2bf7-4f2e-ad38-29ed1c376a97 H2 planning: from strategy to funded OKRs A chief of staff maps a telehealth company's half-year planning cycle: from kickoff to funded OKRs, and where it quietly breaks. https://iframe.videodelivery.net/f3a4c6f89ab9edb063f3f8e2a8e13af0 2026-06-18T16:46:00.877Z yes no https://sapeum.com/resources/import-customs-clearance/ https://media.sapeum.com/t/31b8b6af-de24-4a8b-baa2-7ce63af4820d US import entry: ISF to release and recordkeeping A customs broker maps classification, filing, exams, release, and the post-entry tail. https://iframe.videodelivery.net/c4edbf3f5ef90662e9322c4c65365de1 2026-06-18T16:46:00.084Z yes no https://sapeum.com/resources/investor-onboarding/ https://media.sapeum.com/t/1890421d-d47b-4694-8485-e364a189a5f8 Investor onboarding: indication-of-interest to funded LP An IR lead maps onboarding a new limited partner: eligibility, KYC/AML, subscription docs, fund-admin setup, and reporting. And where manual handoffs and data quality bite later. https://iframe.videodelivery.net/cfce9510e19e9a51ed8940b08ecc9a99 2026-06-18T19:24:24.709Z yes no https://sapeum.com/resources/ios-app-release/ https://media.sapeum.com/t/35a01840-8d73-4716-9e98-dcf9663cd661 iOS releases: the weekly train, cut to full rollout A release manager walks the weekly iOS release train: from cutting the branch through Apple review, phased rollout, and the kill switches that keep it safe. https://iframe.videodelivery.net/cc225896152bb5cbed97878b330f1e00 2026-06-18T16:46:00.828Z yes no https://sapeum.com/resources/lease-renewals/ https://media.sapeum.com/t/5a9b424b-94d6-47ff-9b25-ba22a38a00a2 Residential lease renewals: expiring lease to signature A property manager maps renewals end to end: pricing, the offer, negotiation, and the move-out branch. https://iframe.videodelivery.net/388012c7546e38a6d2172420cfe5613d 2026-06-18T16:46:01.250Z yes no https://sapeum.com/resources/lp-rfp-response/ https://media.sapeum.com/t/848a2887-4f09-4a8c-b38a-9200b9435e05 LP RFP & DDQ response: receive to submitted An IR proposals lead maps responding to LP RFPs and DDQs: go/no-go triage, quarterbacking, drafting from the content library, SME input, compliance review, assemble and submit; without consuming the investment team. https://iframe.videodelivery.net/c90f0cbc4910a92f6fea3f28db01c2ff 2026-06-18T19:24:24.878Z yes no https://sapeum.com/resources/manufacturing-quality-capa/ https://media.sapeum.com/t/f1e34e22-9f00-4236-ac2b-a324eceb844c Non-conformance to CAPA: a defect's full journey A quality lead at a regulated device manufacturer maps detection, containment, root cause, and verified closure. https://iframe.videodelivery.net/6022703ffcbe8af8e8ed7095664d79cc 2026-06-18T16:46:00.978Z yes no https://sapeum.com/resources/medical-prior-authorization/ https://media.sapeum.com/t/2943e4c4-dcc4-4186-a766-4973ab3405ae Prior authorization: prescription to approval A PA coordinator maps the loops between prescriber and payer: approvals, denials, appeals. https://iframe.videodelivery.net/c078b1cd4cde453dab6657f3640c33ca 2026-06-18T16:46:01.141Z yes no https://sapeum.com/resources/mortgage-loan-processing/ https://media.sapeum.com/t/a4fe64c5-6096-4dbc-8909-7b1416eb945b Mortgage processing: lead to closing A senior processor maps a residential loan end to end. And the branches where files stall or die. https://iframe.videodelivery.net/8c88dea661bdd0c493c473a8f480042e 2026-06-18T16:46:01.030Z yes no https://sapeum.com/resources/new-service-connection/ https://media.sapeum.com/t/2b45a02e-cdc5-4659-aa93-c8e0cc9729bb New electric service: request to energized meter A utility coordinator maps intake, engineering, CIAC, permits, construction, inspection, and energization. https://iframe.videodelivery.net/f8c78886cc9fab4770653962963eeed9 2026-06-18T16:46:01.690Z yes no https://sapeum.com/resources/order-to-cash-wholesale/ https://media.sapeum.com/t/2b750293-c3f9-42c6-9a64-404976e6a923 Order-to-cash: from order capture to applied cash An order-management and AR lead walks order-to-cash at a wholesale distributor. And shows where the money actually leaks. https://iframe.videodelivery.net/ae804b637769dc562f267279234ae978 2026-06-18T16:46:01.353Z yes no https://sapeum.com/resources/refund-process/ https://media.sapeum.com/t/323a9fe4-b5f4-4285-ab3f-0d9f4f9b93c5 The refund process: request to resolution A support veteran explains refunds like she would to a new hire. And the map shows what the SOP never did. https://iframe.videodelivery.net/b41598ca01dc6e4248330b530a308082 2026-06-18T16:46:01.740Z yes no https://sapeum.com/resources/rent-stabilized-renewals/ https://media.sapeum.com/t/e0ce6ca6-ecf5-4069-9386-ebc678d52503 Rent-stabilized renewals on paper and a legacy ledger Thousands of regulated units, official forms, certified-mail windows. A compliance admin maps the manual reality. https://iframe.videodelivery.net/bdbe53e0551fc62b36aa11db449ab20e 2026-06-18T16:46:01.198Z yes no https://sapeum.com/resources/returns-rma/ https://media.sapeum.com/t/32ef0e30-e8e8-42b4-8ebe-9009e2aa3ad6 Returns & RMA: request to disposition and credit A reverse-logistics manager maps receipt, inspection, disposition, and credit. Exceptions included. https://iframe.videodelivery.net/d6c507c363ce7b53b419464deabd177e 2026-06-18T16:46:00.028Z yes no https://sapeum.com/resources/saas-customer-onboarding/ https://media.sapeum.com/t/714ac377-4d04-4514-87e1-b3a963064c5b SaaS onboarding: contract-signed to live A CSM maps the handoff, kickoff, technical setup, go-live, and adoption: where time-to-value hides. https://iframe.videodelivery.net/db2a854e24320073c1aa944865a0ae34 2026-06-18T16:46:01.086Z yes no https://sapeum.com/resources/sales-discovery-crm/ https://media.sapeum.com/t/aa62ed25-5229-422e-961b-175fbb5c7e0a Sales discovery with a live map: a CRM vendor's call An AE maps a 30-rep team's spreadsheet-run pipeline live during discovery. Pains become the roadmap. https://iframe.videodelivery.net/4b74e9b5771de2d52eb2adf54f2c2694 2026-06-18T16:45:59.967Z yes no https://sapeum.com/resources/sales-discovery-home-health/ https://media.sapeum.com/t/3d0c1e4b-71dd-43cd-991e-721dec072e95 Sales discovery with a live map: home-health scheduling An AE maps a home-health agency's hand-run scheduling during the call itself. Discovery that shows, not tells. https://iframe.videodelivery.net/318dd99d74e4ce5dd4f2049b15156963 2026-06-18T16:45:59.909Z yes no https://sapeum.com/resources/sap-retail-integration/ https://media.sapeum.com/t/79bae93c-3df1-467f-af3b-a4f8b43b3409 SAP across a national retailer: the integrated estate An SAP center-of-excellence lead maps how SAP runs the business: master data, merchandise planning, procure-to-pay, demand-to-supply, sell-and-settle, record-to-report, hire-to-retire; and the integration layer that holds it together. https://iframe.videodelivery.net/7e4bffb57c1ce493691f7b93c7d37f25 2026-06-18T19:24:25.501Z yes no https://sapeum.com/resources/user-access-management/ https://media.sapeum.com/t/1abd4232-1a64-4260-9a19-388f38763e87 User access management: an auditor's controls walkthrough An internal auditor walks the logical-access process with an IAM lead: joiner/mover/leaver, approvals, access reviews, privileged access, segregation of duties; documenting control points and evidence for SOX, SOC 2, and ISO 27001. https://iframe.videodelivery.net/69045b9da7f1906330079f087b702dad 2026-06-18T19:24:26.008Z yes no